Frequently Asked Questions

How fast do you ship?

Most orders ship within 1-2 business days and arrive within 3-7 business days via tracked carrier. International orders typically arrive within 7-14 business days.

Do you offer returns?

Yes — within 30 days of delivery, in original condition. Email hello@luxusmedias.store to start a return.

Do you offer custom commissions?

Yes — engraved leather, monogrammed stationery, custom curator boxes. Email us with your specifications.

How are products packaged?

Every Luxus Medias piece is packed in a cream archival box, ribbon-tied, and shipped in plain outer packaging.

Do you ship internationally?

Yes, to most countries. Shipping costs are calculated at checkout.